Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to ZELURI! The terms “we”, “us” and “our” refer to ZELURI. ZELURI GROUP LTD operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). ZELURI is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least 18 years old or the age of majority in your country of residence, and that you are legally capable of entering into binding contracts.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. ZELURI reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until ZELURI confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting, as ZELURI may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

You represent and warrant that the payment information you provide is true, correct, and complete, and that you are authorised to use the chosen payment method.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times provided are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or events outside our reasonable control.

Risk in products will pass to you when the products are delivered to the delivery address you provided. Ownership of products transfers only once full payment has been received.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by ZELURI, its affiliates or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of ZELURI, Shopify or any third party.

Unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted herein are reserved by ZELURI.

ZELURI’s names, logos, product and service names, designs, and slogans are trademarks of ZELURI or its affiliates or licensors. Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations or conditions of any kind and without endorsement.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access.

If you decide to leave the Services to access third-party materials or sites, you do so at your own risk.

We are not liable for any harm or damages related to your access to any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

ZELURI is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with ZELURI.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and ZELURI, including any injury, damage, or loss resulting from purchased products and services.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may also be subject to Shopify’s Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use.

You represent and warrant that:

you own or have all necessary rights to the Feedback;
your Feedback does not violate any third-party rights;
your Feedback does not contain unlawful, abusive, defamatory, or malicious material.

We may, but are not obligated to, monitor, edit or remove Feedback that violates these Terms or applicable laws.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only.

You may not use the Services:

for unlawful or fraudulent purposes;
to violate applicable laws or regulations;
to infringe intellectual property rights;
to harass, abuse, threaten or harm others;
to upload malicious code or viruses;
to collect personal information unlawfully;
to spam, scrape, crawl or phish;
to interfere with the security or operation of the Services.

We reserve the right to suspend or terminate access to the Services if these Terms are violated.

SECTION 14 - TERMINATION

We may terminate this agreement or your access to the Services at our discretion if you breach these Terms.

The following sections shall survive termination:

Intellectual Property
Feedback
Disclaimer of Warranties
Limitation of Liability
Indemnification
Governing Law
Privacy Policy
and any provisions which by their nature should survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and all products offered through the Services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, except where required by applicable law.

We do not guarantee that your use of the Services will be uninterrupted, secure or error-free.

Nothing in these Terms excludes or limits any rights you may have under applicable consumer protection laws, including the Consumer Rights Act 2015, or excludes liability for fraud, fraudulent misrepresentation, death, or personal injury caused by negligence where such limitation or exclusion is not permitted by law.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, ZELURI shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased through the Services.

To the extent permitted by applicable law, our total liability arising out of or relating to the Services or products purchased through the Services shall not exceed the total amount paid by you for the relevant product or service giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless ZELURI, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims, damages, liabilities and expenses arising from:

your breach of these Terms;
your violation of applicable laws; or
your misuse of the Services.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure by us to enforce any provision of these Terms shall not constitute a waiver of that provision.

These Terms and any policies posted by us constitute the entire agreement between you and ZELURI regarding the Services and supersede prior agreements or communications.

SECTION 20 - ASSIGNMENT

You may not assign or transfer your rights under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms without restriction.

SECTION 21 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.

If you are a consumer, you may bring legal proceedings in the courts of the part of the United Kingdom in which you live.

SECTION 22 - HEADINGS

The headings used in these Terms are included for convenience only and will not affect the interpretation of these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website.

It is your responsibility to check this page periodically for changes. Continued use of the Services following any updates constitutes acceptance of those changes.